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AUDIT NEWS

NEWSLETTER For the WALTER SISULU UNIVERSITY INSTITUTIONAL AUDIT

WSU Newsletter Xhosa

WSU Newsletter English

July 2010

THE WSU HEQC INSTITUTIONAL AUDIT: 3 – 8 APRIL 2011

In September 2008 and September 2009 the Vice Chancellor,  Professor MM Balintulo, sent out a letter to all members of the WSU community to inform them about the Audit of Walter Sisulu University by the Higher Education Quality Committee (HEQC) in April 2011. This Audit is about assessing the quality of what we do as an institution.  

This has two aspects: the adequacy of our mission and the suitability of our practical arrangements for achieving the mission.  The Audit gives us an important opportunity to take a fresh look at our mission and to consider the different ways in which we are looking towards fulfilling it, through our teaching and learning, through the research that is being undertaken, through community engagement projects and initiatives where we engage with our communities in the broadest sense as well as through the policies, procedures, mechanisms and structures we have in place to support and quality assure our core functions.

Such a process is by its very nature rigorous and extensive, but at the same time it is exciting. In reflecting on what we say we want to do and how well we think we are doing, we are able to focus on what we consider to be our areas of excellence and how these link to and take forward our strategic goals. At the same time we are able to give consideration to areas we feel need to be improved so as to better meet our goals and to draw on external expertise to sharpen this insight.

Since the Audit brings into focus how the institution as a whole takes forward its mission and pursues its purpose it is a process that involves all members of the WSU community, from those who are directly involved in academic activities to those who support these activities in different ways.  The University has been preparing for the Audit since 2007 and we are well underway.

This is the first in a series of newsletters, Audit News,  about the Audit process.  In this edition we discuss the background to the audit, describe what has been done so far in preparing for it, note the next steps in the process and provide necessary information on how members of the WSU community can contribute directly to the process.  We also begin to explore the notion of quality at WSU as it emerges out of our mission and strategic goals.

BACKGROUND TO THE AUDIT

The Higher Education Act, Act 101 of 1997 assigns the responsibility for quality assurance in higher education in South Africa to the Council on Higher Education (CHE).

The CHE exercises this authority through its permanent sub-committee, the Higher Education Quality Committee (HEQC).  The HEQC has three important responsibilities to perform, these are to:

  • Promote quality assurance in higher education

  • Accredit programmes of higher education

  • Audit the quality assurance mechanisms of higher education institutions.

Some faculties at WSU have already been involved in the HEQC processes around the accreditation of their programmes.  However in the April 2011 Audit, the HEQC will be auditing the university’s overall quality assurance system.  It will be what they call an Institutional Audit.  The main objectives of an Institutional Audit (IA) is for the HEQC to consider how well institutions are doing in relation to their mission and strategic goals, what they refer to as an institution’s “fitness for purpose”, or how well an institution is doing in relation to its purpose. 

It involves considering the institution’s policies, procedures, mechanisms, practices and resources that are in place to promote, monitor and assure quality in the core areas of teaching and learning, research and community engagement.

Most importantly, it is a process that involves helping institutions to identify what they are doing well and to isolate important challenges for the future.  The HEQC expects institutions to prepare for the audit in a number of different ways.  The most important task is for the institutions to undertake a process of self - reflection and prepare a Self Evaluation Report (SER) in terms of the 19 specified criteria.

These require the institutions to describe their internal quality assurance systems and to reflect on their strengths and weaknesses in pursuing their purpose through their core academic activities. In doing this they are required to provide evidence that validates the claims that are made.  So the Self Evaluation Report (SER) is key to informing the external panel about the institution and its own reflections on its “fitness for purpose”.

PREPARING FOR THE AUDIT

During 2008 a number of structures were put in place to manage and complete various tasks associated with the audit preparations.

PREPARING FOR THE AUDIT

During 2008 a number of structures were put in place to manage and complete various tasks associated with the audit preparations.

These structures and their responsibilities are:

  • Vice Chancellor’s Steering Committee (VCSC): Oversees the entire preparation process.

  • Institutional Audit Project Management Task Team (IAPMTT): Under the leadership of Deputy Vice Chancellor: Planning, Quality Assurance and Development the IAPMTT organizes and manages all the research and communication activities in the preparation process, including preparation and finalization of our Self Evaluation Report (SER).

  • Working Groups (WGs): Development of resource documents on all of the audit criteria for synthesis into the Self – Evaluation Report.

  • Institutional Audit Project Office: Day to day management of the process and all audit related activities (see overleaf for contact details).

During September 2008 the nine WGs commenced their work around the different audit criteria.  Each working group had to submit a report in February 2010. These reports have been synthesized into a single report for further consideration by the WGs.  A workshop will be held to discuss the progress that needs to be made and identify any gaps or areas of improvement that need attention. 

At this time the (IA) Project Office is preparing the database of staff (Academic and Support), students, Council Members, Staff Unions and all other relevant stakeholders that will be interviewed to gain further information and insight that is needed for the SER.  On 14 June 2010 a first 117-page draft of the SER was sent to all WSU stakeholders including staff and students to read and submit their comments to the Director: Quality Assurance (who is currently running the IA Project Office) who will then compile it for submission to the specialist SER writer for his possible inclusion in the draft document.  After extensive and further work by members of the Working Groups, IAPMTT, VCSC and the Project Office a full draft report will be completed and presented to the university community for consideration and comment. 

It will be very exciting to reach this point.  This is the time when the whole WSU community has an opportunity to contribute more actively to the process.  The best way that members of the WSU community can contribute is by reading the report (when presented) and send comments or responses to the IA Project Office, currently run by the Director: Quality Assurance. 

OUR VISION

Walter Sisulu University (WSU) will be a leading African comprehensive university focusing on innovative educational, research and community partnership programmes that are responsive to local, regional, national development priorities, and cognisant of continental and international imperatives.

OUR MISSION

In pursuit of its vision as a developmental university, WSU will:

  • Provide an educationally vibrant and enabling environment conducive to the advancement of quality academic, moral, cultural and technological learner-centred education for holistic intellectual empowerment, growth and effective use of information;

  • Provide and maintain the highest possible standards in innovative learning and teaching, applied, basic and community-based research and community partnerships in cooperation with development agencies, the public and private sectors;

  • Provide affordable, appropriate, career-focused and professional programmes that address rural development and urban renewal with primary emphasis on science, technology and development studies;

  • Create a new generation of highly-skilled graduates capable of understanding and addressing complex societal challenges, with critical scholarly and entrepreneurial attributes grounded on morally sound work ethics and responsible leadership.

OUR VALUES

In pursuit of its Mission, WSU commits to the following values which are an affirmation of the eternal principles which will inform all dealings of the University:

  • Academic Freedom

  • Quality

  • Access and Success

  • Transformation

  • People Development

  • Caring University

  • Resource Consciousness

QUALITY MANAGEMENT DIRECTORATE (QMD)

INSTITUTIONAL AUDIT PROJECT OFFICE    

Dr Andile Dandala                Director: Quality Assurance adandala@wsu.ac.za 
0437038576                            
083 281 0563           

 

Kessie Naicker
IA Project Manager
knaicker@wsu.ac.za
043 703 8574
047 502 1913
083 560 3187

Sindiswa Manqina
IA Admin Officer
smanqina@wsu.ac.za
043 708 8547 

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