Diploma: Information and Communications Technology in Support Services

Also applies to the Extended Programme

Offering Type: Full-Time

Delivery Site: Potsdam

Duration: 3 years; 4 years (Extended Programme)

Purpose

The purpose of the Diploma is to provide a professional and vocational qualification for the ICT industry, combining theory and practical exposure to enable a graduate (diplomate) to identify and design reliable and cost effective ICT solutions for various end users and their needs, maintain ICT equipment, manage information centres   and provide effective ICT support services to an organisation.

Modules

Modules

NQF Credits

Year 1

Development Software I

30

Information Systems I

30

System Software I

30

Information Technology Skills I

30

Year 2

Support Services II

30

Information Systems II

30

Data Communication  and Networks II

30

Information Security II

30

Year 3

Software Support II

30

Support Services III

30

Information Technology Support and Governance III

30

Service Management III

30

 

The extended four-year curriculum offers Year 1 modules of the qualification over two years with integrated additional supporting modules to enhance student development and to improve the student’s chances of successful completion.

Modules for First Two Years of the Extended Version of the Qualification

Modules

NQF Credits

Year 1

Information Systems IA

20

System Software IA

20

Information Technology Skills IA

20

Year 2

Development Software IB

30

Information Systems IB

10

System Software IB

10

Information Technology Skills IB

10

 

Admission Requirement

  • NSC: Endorsement: Bachelor/Diploma. English - 4 (50-59%), Mathematics - 3 (40-49%) OR Mathematical Literacy - 5 (60-69%)
  • SC: Endorsement: Full exemption/School-leaving. English First language HG-E or SG-D OR English Second language HG-D or SG-C, Mathematics HG-E or SG-D
  • NCV(4): Endorsement: Bachelor/Diploma. English -50%, Life Orientation – 50%, Mathematics – 50 % OR Mathematics Literacy – 60% plus 60% for any of the three subjects - Systems Analysis and Design, Data Communication and Networking, Computer Programming, Physical Science.
  • In addition to the above criteria, the Department may require the candidate to appear for a selection test and/or apply selection and ranking criteria.