Diploma: Hospitality

The South African Tourism industry shows continued growth with a clear demand for well-qualified staff within

both the corporate and entrepreneurial sector. In designing this qualification, priority was given to the needs of

the South African hospitality industry, access as well as co-effectiveness of the education and training. The

qualifying person will be able own a food and beverage outlet as well as an accommodation outlet.

Career Opportunities

The core of the learning programme revolves around the development of potential managers with a sound

operational background. Operational electives are offered in the second and third year of study to provide for

specialised areas within the field of hospitality. The area of specialisation is indicated as follows.

National Diploma Hospitality Management (Accommodation)

National Diploma Hospitality Management (Food and Beverage)

National Diploma Hospitality Management (Culinary Studies)

 What can a diplomate do in this career

A qualification in Hospitality Management will open doors to career opportunities in any Hospitality institution,

including hotels, restaurants, game lodges, food service units, private and executive catering enterprises, and

training facilities. The students are encouraged to consider the entrepreneurial opportunities open to them on

completion of their studies.

 Who will employ a diplomate

Tourism industry is very broad industry, the qualifying person will be employed by Hotels, Restaurants, international

cruise ships and national parks, Airport and other food service companies.

 Purpose of the Qualification

This qualification relates to the competence demonstrated by assistant managers within the Hospitality Industry.

Persons achieving this qualification will demonstrate competence in using basic managerial skills. The successful

learner will demonstrate a sound foundation for the progressing into managerial positions.

Exit Level Outcomes of the Programme

1. The qualifying person will be able to use various modes of accessing and communicating information, including

information technology, effectively in order to promote the Hospitality Industry in a changing business

environment. (Communication/IT)

2. The qualifying person will be able to use a range of business management skills to contribute to effective

management of the hospitality enterprise. (Management)

3. The qualifying person will be able to use a range of financial management principles to contribute to effective

decision-making and sustainability of the hospitality enterprise. (Financial Management).

4. The qualifying learner will be able to manage the provisions of accommodation in such a manner that the

expectations of the target market is exceeded. (Operations: Lodging).

5. The qualifying learner will be able to manage and maintain the principles related to the presentation of events

in such a manner that the expectations of the target market is exceeded (Operations: Event Management).

6. The qualifying person will be familiar with the operational procedures of a variety of food service outlets

(Operations: Food Service).

7. The qualifying person will be able to perform advanced food preparation in preparing a range of menus for fine

dinging to meet the expectations of the target market (Operations: Food Preparation).

8. The qualifying person will be familiar with community nutrition (Nutrition).

9. The qualifying person will be familiar with retail and entrepreneurial principles (Retail).

Minimum Admission Requirements

The possession of National Senior Certificate (NSC) with suitable endorsement shall serve as the basis for admission

requirement to all programmes offered by the Department

  • Senior Certificate (Grade 12) with an English pass (E-HG/D-SG)

• NSC with rating of three (3) or more in four (4) recognised subjects