Faculty of Business Sciences
Diploma: Hospitality
The South African Tourism industry shows continued growth with a clear demand for well-qualified staff within
both the corporate and entrepreneurial sector. In designing this qualification, priority was given to the needs of
the South African hospitality industry, access as well as co-effectiveness of the education and training. The
qualifying person will be able own a food and beverage outlet as well as an accommodation outlet.
Career Opportunities
The core of the learning programme revolves around the development of potential managers with a sound
operational background. Operational electives are offered in the second and third year of study to provide for
specialised areas within the field of hospitality. The area of specialisation is indicated as follows.
National Diploma Hospitality Management (Accommodation)
National Diploma Hospitality Management (Food and Beverage)
National Diploma Hospitality Management (Culinary Studies)
What can a diplomate do in this career
A qualification in Hospitality Management will open doors to career opportunities in any Hospitality institution,
including hotels, restaurants, game lodges, food service units, private and executive catering enterprises, and
training facilities. The students are encouraged to consider the entrepreneurial opportunities open to them on
completion of their studies.
Who will employ a diplomate
Tourism industry is very broad industry, the qualifying person will be employed by Hotels, Restaurants, international
cruise ships and national parks, Airport and other food service companies.
Purpose of the Qualification
This qualification relates to the competence demonstrated by assistant managers within the Hospitality Industry.
Persons achieving this qualification will demonstrate competence in using basic managerial skills. The successful
learner will demonstrate a sound foundation for the progressing into managerial positions.
Exit Level Outcomes of the Programme
1. The qualifying person will be able to use various modes of accessing and communicating information, including
information technology, effectively in order to promote the Hospitality Industry in a changing business
environment. (Communication/IT)
2. The qualifying person will be able to use a range of business management skills to contribute to effective
management of the hospitality enterprise. (Management)
3. The qualifying person will be able to use a range of financial management principles to contribute to effective
decision-making and sustainability of the hospitality enterprise. (Financial Management).
4. The qualifying learner will be able to manage the provisions of accommodation in such a manner that the
expectations of the target market is exceeded. (Operations: Lodging).
5. The qualifying learner will be able to manage and maintain the principles related to the presentation of events
in such a manner that the expectations of the target market is exceeded (Operations: Event Management).
6. The qualifying person will be familiar with the operational procedures of a variety of food service outlets
(Operations: Food Service).
7. The qualifying person will be able to perform advanced food preparation in preparing a range of menus for fine
dinging to meet the expectations of the target market (Operations: Food Preparation).
8. The qualifying person will be familiar with community nutrition (Nutrition).
9. The qualifying person will be familiar with retail and entrepreneurial principles (Retail).
Minimum Admission Requirements
The possession of National Senior Certificate (NSC) with suitable endorsement shall serve as the basis for admission
requirement to all programmes offered by the Department
- Senior Certificate (Grade 12) with an English pass (E-HG/D-SG)
• NSC with rating of three (3) or more in four (4) recognised subjects